Shipping policy

ORDER PROCESSING TIME

  •  Orders are processed and shipped out in 2-4 business days (unless noted otherwise) . 
  • All delivery estimates quoted are provided by the USPS directly. We do not guarantee any delivery times.
  • BRITTANY COHEN is not responsible for customs delays.

We are not responsible for delays due to any weather conditions, postal delays, incorrect or incomplete shipping addresses, natural disasters, or refusal to accept packages.

DOMESTIC SHIPPING (United States)

  • Domestic shipping is provided through the USPS, and most orders within the US arrive at the provided address within 7-10 business days.
  • All domestic orders over $80 will include FREE standard shipping!
  • We offer expedited shipping options at checkout to shorten delivery time.

INTERNATIONAL SHIPPING

  • Currently we only ship to Canada, United Kingdom, and Australia, as we grow we plan on growing our international shipping locations! 
  • Tracking activity for international shipping may experience a lag of updates from USPS. 
  • International shipping estimates vary depending on country and shipping class, and are provided directly by the USPS. BRITTANY COHEN does not guarantee delivery times.
  • The USPS occasionally outsources international order delivery to alternate package carriers before they leave the country. In these instances, third-party carriers don't provide us with the tracking number for the second part of your package's journey--this is completely normal, your order is still on its way to you and should arrive according to USPS estimates. 

ORDER CANCELLATION/CHANGES

  • If you would like to cancel or change your order, please email us at support@brittanycohen.com. We'll try our best to apply your requests before your order is shipped, but we cannot guarantee a cancellation once an order has been placed. 
  • Emails are answered on weekdays from 10am - 6pm EST in the order they are received.
  • In the event that your order cannot be cancelled or updated before being sent out, we are always happy to walk you through the return/refund process once your order arrives.
  • BRITTANY COHEN is not responsible for incurring charges to reship or replace an order if incorrect information or address has been provided.